Our Services

We pride ourselves on our professional, customer-oriented service. We love what we do and we want our customers to enjoy their experience with us too.

Our service begins with a free, no-obligation survey during which we’ll discuss your heating needs. We will then accurately measure the cubic capacity of each room plus assess the current level of insulation. With this information, we will then be able to calculate the correct heating output on a room-by-room basis.

Depending on demand for installations at certain times of the year, your new heating system will usually be installed within four weeks of order placement at a time which suits you. A full removal and disposal service is available for your old heating system to ensure your experience is hassle-free. There is no disruption to any existing décor and we fit very carefully to ensure absolutely no mess is left leaving you to enjoy your new heating system for decades to come. We’re also available at any time after your installation if you have any questions about your new system or controls.

Insurance-backed guarantee

cpa-approved

We want to ensure that you have complete peace of mind and so all of our heating systems come with an insurance-backed guarantee.

CPA Protection

The Consumer Protection Association was established in 1993 to assist in the elimination of unscrupulous traders from the home improvement market and to protect the consumer by regulating and raising standards of operations.

Only dealing with proven and accredited contractors, the CPA has fully vetted us for our professional competence and integrity which continues throughout the life of our membership.

Regulated by the Financial Conduct Authority (FCA), the CPA offer a range of services to protect the customer when purchasing home improvements delivering complete peace of mind from beginning to end.
As a CPA member, Besser Energy has met the strict criteria which ensures that we are thoroughly professional in our chosen industry.
Members who offer Insurance Backed Guarantees on their work include this insurance at no additional cost to you.
Membership is ONLY offered to companies who can offer the consumer a professional, reliable and ethical product and service and can prove the ability to produce the highest quality of work.
The CPA is one of the only organisations to continually monitor EVERY member on the levels of their service, products and work carried out.
Customers of every member are surveyed after the work has been completed on their homes.
A report is produced quarterly by the CPA in order to assist the member in maintaining and, where possible, improving standards of quality and service.